Refund Policy

At Colorizame, we strive to provide exceptional software services to our valued customers. We understand that circumstances may arise where a refund is necessary. This refund policy outlines the conditions under which refunds will be considered.

  1. Refund Eligibility:
    • Refunds will only be granted when there has been no use of the Colorizame software service for a period of 30 consecutive days from the date of purchase.
    • To be eligible for a refund, customers must provide proof of purchase, such as an order number or transaction details.
  2. Refund Process:
    • All refund requests must be made by contacting us at [email protected]. Please include your proof of purchase and a detailed explanation for the refund request.
    • Refunds will be processed manually by our customer support team within a reasonable timeframe.
    • If the refund request meets the eligibility criteria mentioned above, a refund will be issued to the original payment method used for the purchase.
  3. Non-Refundable Situations:
    • Refunds will not be granted if there has been any usage of the Colorizame software service within the 30-day refund period.
    • Refunds will not be provided for any charges or fees incurred due to third-party services, such as payment processor fees or taxes.
  4. Support and Assistance:
    • If you encounter any issues or have questions regarding the Colorizame software service, please reach out to our customer support team at [email protected]. We are dedicated to assisting you and resolving any concerns you may have.
  5. Modification of the Refund Policy:
    • Colorizame reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to review the refund policy periodically.

Please note that this refund policy only applies to Colorizame software services and does not cover any other products or services offered by Colorizame.

For any further inquiries or clarification regarding our refund policy, please contact us at [email protected].

Effective Date: 20/06/2023

Thank you for choosing Colorizame. We appreciate your business and will make every effort to ensure your satisfaction with our software services.